Effective customer loyalty software
The ICRTouch online ordering solutions, ByTable and TouchTakeaway, both offer built-in customer account and loyalty functionality, making it simple to implement engaging promotions and entice repeat custom.
Entice repeat custom
Encouraging your customers to create an account allows them to securely store their payment and address details, view past transactions, quickly reorder their favourite menu items, store tickets and much more.
If you’re operating with an app, when customers first download it from either the Google Play or Apple App stores, they can be welcomed with onboarding slides, encouraging them to create an account and take advantage of the benefits having an account offers, rather than checking out as a guest.
Bespoke Discounts
Create and assign discounts to a group of products and let customers enjoy cheaper prices on their favourite items.
Customer Balances
Gift funds to a customer account balance, perfect as a one-off treat on special occasions such as birthdays or to encourage them to return.
Pre-payments
Customers and businesses can top up account balances, placing monetary value in the account for customers to spend on future purchases.
The built-in loyalty and customer account features are especially handy for the hospitality industry, providing countless upselling and cross-selling opportunities to help increase revenue, improve customer retention and provide the best possible customer experience.
Points Schemes
Comprehensive points schemes allow customers to earn points as they shop, which can be exchanged for rewards and spent against future orders.
Push Notifications
When utilising an app, send customisable push notifications to customers’ personal devices and entice them with the latest bespoke deals.
QR Code
Customer account-specific QR codes make it effortless to claim rewards at the till, removing the need for specially made loyalty cards.